Communicating In A Crisis

The final point in my sermon this week was “Communicate Everything”. During that point, I explained how Nehemiah made communication a priority during a crisis. There’s a story I wanted to share but the Lord didn’t lead me to share it at that time. So I’ve decided to share it now to emphasize the value of communicating in times of crisis.

After my mother-in-law, Pheobia Taylor, had her first round of chemotherapy, she ended up in the emergency room and was admitted to the hospital. My wife and I didn’t know anything about chemotherapy and didn’t know where to start on finding a solution. We were simply told by Mom’s general medicine doctor that her heart and kidney numbers were off. They were able to get her numbers back to normal and sent her home.

Then it happened again after her second chemotherapy and we were back at the hospital. That’s when we realized the communication was off somewhere. So I took it upon myself to be the communication hub for everyone involved. I stayed at the hospital all day, talking to every doctor and nurse. The heart, kidney, and general medicine doctors each explained to me every medicine my mother-in-law was receiving. They explained plans for long term care too. I wrote it all down and reported the information to my wife.

After the second hospital trip, I took Pheobia to follow up appointments with each doctor. During those appointments I shared with each doctor what the other doctors shared with me. I saw lightbulbs go off in the doctor’s heads as they slowly began to realize they couldn’t give her the best care operating independently.

When we met with the cancer doctor the next week, I communicated everything the other doctors told me, including prescriptions, dietary changes, and timelines for care. This communication helped the cancer doctor adjust my mother-in-law’s chemotherapy dosage and she never went to the emergency room after treatment again. Communication with everyone involved prolonged her life and ultimately improved her quality of life.

In Nehemiah’s case, he needed to create a communication plan because the builders were being threatened. So he takes on the responsibility to communicate to everyone involved in the work of rebuilding the walls of Jerusalem. Here is the passage and three tips we can learn from his example.

“Every one of the builders had his sword girded at his side as he built. And the one who sounded the trumpet was beside me. Then I said to the nobles, the rulers, and the rest of the people, “The work is great and extensive, and we are separated far from one another on the wall. Wherever you hear the sound of the trumpet, rally to us there. Our God will fight for us.””
‭‭Nehemiah‬ ‭4:18-20‬ ‭NKJV

Nehemiah had the trumpet.
Nobody can tell your story like you. Nobody can communicate your desires and passions like you. Don’t leave communicating your intentions to others. Always try to tell your own story. Control the narrative about everything concerning you.

Nehemiah communicated with everyone.
Nehemiah communicated to everyone from the leaders and rulers, down to the laborers. Everyone helping you move through a crisis is important. Everyone needs the information you provide so they can perform at their best.

Nehemiah clarified his communication.
Freight trains have a specific horn. When you hear it, you know to move away from the train tracks. Nehemiah used the trumpet in the same manner. “Wherever you hear the sound of the trumpet” your response is to rally and fight the enemy. In a crisis it is important to clearly communicate meanings and expectations to others.

4 thoughts on “Communicating In A Crisis

  1. Knowing what is happening and getting all the Details and being Willing to Let others know that you have some insight are willing to share and inform others so their can be a Greater Outcome if We are Committing together for the Greater Good.

    1. That is so true. But unfortunately some leaders subconsciously believe knowledge is power they must hold on to for fear of losing their positions. Knowledge is power but it’s a tool leaders can use to empower others.

  2. Communication is very important , in my field of work , you have to respond back to the person talking to you to ensure that you got it right, because we don t always hear it right And the nonverbal communication plays a big role too. Being in the military, we tease sometimes saying “I wouldn’t take that person to war with me”, meaning that they didn’t get the communication right. We fail in a lot of ares of our life because the communication was not clear and sadly in our communication with God. It is very important to get the communication right during a crisis. The crises may make it difficult, so we should have practiced it during non crises. Thank you for the opportunity to respond.

    1. This is so true. I believe one of our issues we face is a lack of mastery of the language. We have difficulty communicating meaning because we just don’t have the vocabulary. This is especially true in emotional and spiritual communications. Usually, in a crisis, we are trying to manage emotions while seeking spiritual guidance and practical solutions. As you’ve indicated, we need to get better at communicating with God and with others. Thanks for sharing your comment.

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